Privacy Policy

DXB Luxury ("we", "us", "our") operates this website. This Privacy Policy explains how we collect, use, share, and protect the information you provide when you visit our site or submit an enquiry. By using this website, you agree to the practices described below.

Information We Collect

When you complete our registration or enquiry form, we collect the information you provide directly, which may include:

• Your full name
• Email address
• Phone or WhatsApp number
• Budget range and property preferences
• Any additional details you share in your message

We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and referring source, through cookies and analytics tools.

Cookies & Tracking Technologies

This website uses cookies and third-party tracking technologies, including the Meta (Facebook) Pixel and Google Analytics, to understand how visitors use our site, to measure the performance of our advertising campaigns, and to show you relevant ads on platforms such as Facebook and Instagram.

These technologies may collect information about your visit and activity. You can control or disable cookies through your browser settings, and you can manage ad preferences directly through Meta and Google. Disabling cookies may affect some functionality of the site.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiry and contact you about properties
• Share property listings, offers, and relevant updates
• Improve our website, services, and marketing
• Measure and optimise our advertising campaigns
• Send marketing communications where you have consented

We do not sell your personal data to third parties.

How We Share Your Information

We may share your information with:

• Our internal sales and consultancy team, to handle your enquiry
• Trusted service providers who support our operations (such as hosting, CRM, and analytics)
• Property developers, strictly where necessary to respond to your specific request
• Authorities or regulators, where required by law

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we securely delete or anonymise it.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent and opt out of marketing communications

To exercise any of these rights, please contact us at info@dxbluxuryoffplan.com.

Third-Party Links

Our website may contain links to external websites and social media platforms that we do not operate. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

Children's Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.